Privacy policy

Privacy Policy

Last updated: September 6, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Closet Custom Solutions LLC.

Website refers to closetez.com or our future production domain.

Service refers to the Website and related online services.

Personal Data means any information that identifies or can be used to identify an individual.

Usage Data refers to information collected automatically through the Website.

Cookies are small files stored on your device when visiting the Website.

Consumer (California residents) has the meaning under the California Consumer Privacy Act (CCPA/CPRA).

You means the individual accessing or using the Service.

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Collecting and Using Your Personal Data

Types of Data Collected

Personal Data Provided by You

When using our Website, we may ask you to provide personally identifiable information, such as:

• Name
• Email address
• Phone number
• Your message or preferences submitted via contact forms

Usage Data (Collected Automatically)

When you visit our Website, certain data is collected automatically, including:

• Your IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on them
• Referring website (if applicable)

We collect this information primarily for security, analytics, and improving the user experience.

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Tracking Technologies, Cookies, and Analytics

We use cookies and similar tracking technologies (pixels, tags, scripts) to improve Website functionality and analyze user activity.

Categories of Cookies

• Necessary Cookies – Required for the basic operation of our Website
• Analytics Cookies (Google Analytics 4)
• Marketing Cookies – may track browsing activity across websites

You can manage or disable cookies in your browser settings.

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Use of Your Personal Data

We may use your personal data for the following purposes:

• To provide and maintain the Website
• To respond to inquiries and provide customer support
• To analyze Website traffic and improve user experience
• To send you information you request, such as updates about our services
• To send SMS notifications and communications in accordance with user consent
• To comply with legal obligations and enforce our policies
• To detect, prevent, and address technical issues or fraud

With your consent, we may send marketing communications via email and SMS.

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SMS Communications

By providing your phone number through forms on our Website (including pages such as Contact, How It Works, and Portfolio), you consent to receive SMS messages from Closet Custom Solutions LLC.

SMS messages may include:

• Transactional messages (order updates, invoices, production status, delivery scheduling, installation notifications)
• Marketing messages (promotions, offers, and updates), only if you have explicitly opted in

Transactional and marketing consent are collected separately and are not bundled.

Message frequency varies for transactional messages. Marketing messages are sent no more than once per month.

Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact us at [closetezinfo@gmail.com](mailto:closetezinfo@gmail.com).

Consent is collected via website forms where users must actively select opt-in checkboxes. Consent is not pre-selected.

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Retention of Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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Disclosure of Your Data

We may share your information in the following cases:

• With service providers (e.g., hosting, analytics, and messaging platforms) strictly to operate our services
• For legal reasons, if required by law, court order, or government request
• For business transfers, such as mergers or acquisitions
• With your consent, for specific purposes you approve

We do not sell, rent, or share your personal information, including phone numbers, with third parties for their marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

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Security of Your Data

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the Internet is 100% secure.

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Children’s Privacy

Our Website is not directed to children under the age of 18, and we do not knowingly collect personal data from minors.

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Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Withdraw consent for SMS or email communications at any time
• Restrict or object to data processing

California Residents (CCPA/CPRA)

If you reside in California, you have the right to:

• Request disclosure of collected data
• Request deletion
• Opt out of data sale or sharing
• Non-discrimination for exercising rights

To exercise these rights, contact us at [closetezinfo@gmail.com](mailto:closetezinfo@gmail.com).

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Do Not Track

Our Website does not respond to “Do Not Track” browser signals.

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Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: closetezinfo@gmail.com
Website: closetez.com

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